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Solved 3cx windows client voicemail

Discussion in '3CX Phone System - General' started by rsuren, Sep 21, 2017.

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  1. rsuren

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    hi guys,
    we have disabled voice mail for all extensions but in 3cx windows client , when a call comes next to answer button the voice mail button is there out of the 3 options given. so user by mistake clicking voicemail button and call is being lost. is there anyway to disable this in the client. thanks in advance
     
  2. IoannisM_3CX

    IoannisM_3CX Support Team
    Staff Member 3CX Support

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    Hello @rsuren

    Unfortunately there is not an option to disable these buttons. I believe that they are quite large buttons so with a bit of more caution when answering, there should be no problem :)

    Thank you
     
  3. rsuren

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    actually being big and its being on the right hand side is the issue, our ppl are clicking it by mistake, please in future version give a command line parameter at least to disable the button.
     
  4. IoannisM_3CX

    IoannisM_3CX Support Team
    Staff Member 3CX Support

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    Hello @rsuren

    You can post any of your suggestions for future implementation in the ideas section of the forum, in order to be up-voted by other users and evaluated by the appropriate department.


    Thank you
     
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