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3CX with SchoolMessenger

Discussion in '3CX Phone System - General' started by brentrichburg, Dec 3, 2010.

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  1. brentrichburg

    Nov 16, 2010
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    I am the Tech Director for a school district.

    We use a product called SchoolMessenger (SM) to automatically call homes with attendance information, lunch account balances and routine notifications. Currently, we have a dedicated PRI line plugged into a Sangoma A101 card in the SmartCall (Linux) box. We are investigating running SM through the 3cx PBX and using SIP trunks.

    SM supports a SIP connection to most SIP compatible PBXs. SM tech support said the SIP standard is somewhat variable and told me to answer this question:
    Does 3cx support 3rd part answering supervision?

    Worded another way:
    Does 3cx report the call back as answered when the called party actually picks up the phone?

    Any help would be greatly appreciated.
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