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3cxBackup.exe does not produce a file

Discussion in '3CX Phone System - General' started by ehrendreich, Apr 27, 2011.

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  1. ehrendreich

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    It would seem that the backup utility is not creating a back up file. It runs and gives no feedback. It just comes back to a command prompt with no response. Any ideas?
     
  2. davidbenwell

    davidbenwell Active Member

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    Hi, can you look in the windows event logs for any errors? and post them here if any
     
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  3. smb1

    smb1 New Member

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    It sounds like you are trying to run the backup from the command line. Can you provide an example of the switches being used to invoke the program?
     
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  4. davidbenwell

    davidbenwell Active Member

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    well spotted, did not pick up on this.

    please use the backup / restore tool provided by 3CX

    Start Menu > All Programs > 3CX Phone System > Backup and Restore Tool
     
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