3CXIVRServer.exe service crashes leaving silence on IVR

Discussion in '3CX Phone System - General' started by Urbok, Dec 18, 2007.

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  1. Urbok

    Urbok New Member

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    On v5 I've found this service crashed many times. (never happened on super stable v3)

    here the logs:
    Application Error

    Applicazione che ha provocato l'errore 3CXIVRServer.exe, versione 5.0.3648.0, modulo che ha provocato l'errore 3CXIVRServer.exe, versione 5.0.3648.0, indirizzo errore 0x0000c18d.

    Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events.asp.

    -----------

    Dr Watson

    L'applicazione C:\Programmi\3CX PhoneSystem\Bin\3CXIVRServer.exe ha generato un errore di applicazione. L'errore si è verificato su 12/18/2007 @ 09:56:47.093 Exception c0000005 generata all'indirizzo 0040C18D (3CXIVRServer!MTObjects__MTReferencedTypeBase__MTReferencedTypeBase)

    Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events.asp.
     
  2. Mori

    Mori New Member

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    Hmm..
    Not easy to get this since my Italian knowledge mostly is limited to Pizza. 8)
     
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  3. crsc

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    The Exception c0000005 is an "access denied error" from the 3CXIVRServer service. This Dr. Watson should be paired with another error. I have seen Event ID 1004 when the IVR server crashes.

    What OS are you running? I seen the error often running XP, not so often with Windows Server 2003; which make me believe that might be the server accessing voice files concurrently. This is just a guess, I don't have source code to prove it.
     
  4. Urbok

    Urbok New Member

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    it's an xp pro.
    with v3 ivr nether crashed...
    boh??
     
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