3CXMediaServer.exe has encountered a problem.

Discussion in '3CX Phone System - General' started by SiliconSentry, May 8, 2008.

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  1. SiliconSentry

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    I'm getting a window when I start the media server saying that 3CXMediaServer.exe has encountered a problem and needs to close.
    It happens about thirty or so seconds after I tell the service to start.

    Error Signature:
    szAppName : 3CXMediaServer.exe szAppVer : 5.1.4510.0
    szModName : lmpgad.ax szModVer : 4.0.0.77 offset : 00001b44
     
  2. SY

    SY Well-Known Member
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    Please post Version information of lmpgad.ax. (it is on Version tab of file property dialog)
     
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  3. SiliconSentry

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    I couldn't find that as an individual file would it show up as a dependency of the media server executable with version info?
     
  4. archie

    archie Well-Known Member
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    No, because Media server doesn't depend on it. It is a codec you've installed yourself. Media Server just uses codecs which are installed on the system, it doesn't provide its own codecs. I mean audio codecs, not RTP codecs. RTP codecs we're providing.
     
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  5. SY

    SY Well-Known Member
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    Hi,

    You should know more about this file, because you installed it on your computer. PBX setup doesn't install DirectShow "filters".

    Regards
     
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  6. SiliconSentry

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    Ok well unfortunately it doesn't show up as a file on the system drive. It's also doesn't show up registered in DxDiag.
    Any ideas as to where I might be able to find the information that you are looking for?
    Sorry PBX systems are fairly new to me and I'm working on it because I have to learn
    them for my new job.
    I've been told that this is a good system to learn on. I'm sorry if I'm a newbie.

    Thank you for your time.
     
  7. SY

    SY Well-Known Member
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    It is not a question whether you familiar with PBX systems or not. That file is DirectShow filter which was installed by some software.
    You may use http://www.softella.com/dsfm/index.en.htm to investigate what is going on and locate that codec
     
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  8. SiliconSentry

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    Ok thank you that software helped immensly. I have a lot of codecs it seems. The version for that file is Ver 2
     
  9. SY

    SY Well-Known Member
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    Who did create it and what software did install it?

    Thanks
     
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  10. SiliconSentry

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    Ligos MPEG Audio Decoder
    Created by Ligos Corporation.
    Installed by ACE Mega Codec Pack
     
  11. SY

    SY Well-Known Member
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    May be it is a good idea the disable(uninstall) this codec.
     
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