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3CXPhone 12 with 3CX v 12.5

Discussion in '3CX Phone System - General' started by denn, Aug 6, 2015.

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  1. denn

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    Hi all,

    I currently running a 3CX Phone System version 12.5.44178.1002. I am trying to use the new 3CXPhone 12 for Mac.

    I'm not able to get the softphone to connect to the phone system, and from what I can tell from the log it tries to connect on port 80 or 443.

    "2015-08-06 07:52:35.453 3CXPhone12[17060] MYP: login server connection closed 0
    2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: logout done, logged out
    2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: releasing HTTP channel
    2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: HTTP Login channel released
    2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: logout done, logged out
    2015-08-06 07:52:35.455 3CXPhone12[17060] MYP: session destroyed [https://192.168.1.2/MyPhone]
    2015-08-06 07:52:36.557 3CXPhone12[17060] MYP: session creating 1 of 2
    2015-08-06 07:52:36.557 3CXPhone12[17060] MYP: creating [http://192.168.1.2] in office:1
    2015-08-06 07:52:36.557 3CXPhone12[17060] MYP: created [http://192.168.1.2/MyPhone]
    2015-08-06 07:52:36.558 3CXPhone12[17060] MYP: requesting Login
    2015-08-06 07:52:36.558 3CXPhone12[17060] MYP: attempting to connect [192.168.1.2:80] timeout: 5.000000
    2015-08-06 07:52:36.559 3CXPhone12[17060] MYP: command server connecting
    2015-08-06 07:52:36.582 3CXPhone12[17060] MYP: command server connection failed:
    Error Domain=NSPOSIXErrorDomain Code=61 "Handlingen kunne ikke udføres. Forbindelse afvist""

    If I open my browser I type in http://192.168.1.2/MyPhone I get no response. So the phoneSystem isn't listening on those ports.

    What I am doing wrong?

    Thanks in advance.
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Please reprovision your softphone using a welcome email then let us know if still experiencing these issues.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. denn

    Joined:
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    Hi pj3cx,

    Thank you! That did the trick :)
     
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