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- Dec 11, 2013
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Greetings.
I have on my desk a stack of Yealink T28P phones with latest firmware (version 2.70.23.10 released 2013-07-29) and have set up 3CXPhone for Windows (version 12.0.33517.0), both with the same extension as configured on 3CX Phone System 12 (SP3). All normal functions, presence, et al are working perfectly fine. However, CTI mode simply does not; attempting any action has nil effect.
After more digging than i should have to do - through far too little/ambiguous/useless 'documentation' - i found that 3CXPhone is issuing HTTP requests that are incorrect for this phone and firmware version as best as i can discern. It is issuing:
where cgiServer.exx should in fact be ConfigManApp.com - which, invoked manually, works, although only individual keys without ; separator.
I have not had dealings with the MyPhone but research indicates that its CTI URL could be configured. I find no such settings anywhere with the new version of 3CXPhone despite "The features and functionality of 3CX MyPhone features have been moved to the 3CXPhone client." I have also scoured all files in key locations in the filesystem for any mention of the relevant substrings to no avail. I can only surmise that the relevant URLs are hard-coded or are otherwise well and truly out of configurable reach.
Please advise/rectify.
MW
I have on my desk a stack of Yealink T28P phones with latest firmware (version 2.70.23.10 released 2013-07-29) and have set up 3CXPhone for Windows (version 12.0.33517.0), both with the same extension as configured on 3CX Phone System 12 (SP3). All normal functions, presence, et al are working perfectly fine. However, CTI mode simply does not; attempting any action has nil effect.
After more digging than i should have to do - through far too little/ambiguous/useless 'documentation' - i found that 3CXPhone is issuing HTTP requests that are incorrect for this phone and firmware version as best as i can discern. It is issuing:
Code:
GET /cgi-bin/cgiServer.exx?key=SPEAKER;1;0;1;;ENTER HTTP/1.1
I have not had dealings with the MyPhone but research indicates that its CTI URL could be configured. I find no such settings anywhere with the new version of 3CXPhone despite "The features and functionality of 3CX MyPhone features have been moved to the 3CXPhone client." I have also scoured all files in key locations in the filesystem for any mention of the relevant substrings to no avail. I can only surmise that the relevant URLs are hard-coded or are otherwise well and truly out of configurable reach.
Please advise/rectify.
MW