3CXPhone 5.0.14065 Beta notes

Discussion in 'Windows' started by Vali_3CX, Sep 15, 2010.

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  1. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Some additional informations which might be useful:

    International language support for IN/OUT bound CallerID, call history and phone-book
    French, russian, german names can be properly displayed and used by Caller ID (in/outbound), contact names in the phonebook, call history, alongside as authentication credentials. In case of outbound caller ID, however, remote phone should be able to display properly foreign characters.

    Accounts switching
    3CXphone doensn't have the concept of preferred account, all are equals. To choose preferred one, click the Line button several times until you get the desired one, as shown on the top-right of the display.

    Call transfers
    Call transfer is NOT possible between different accounts - in case you will try, you will be prompted and current call will remain untransferred. Calls between the same accounts are possible as before.

    Incoming calls
    When an incoming call is ringing, once answered it will toggle the answering line to the incoming account from. This apply also to the answering popup.

    Redialing by call list and phonebook
    Each contact in the call history and phonebook "knows" the account where it comes from. Therefore, it will automatically toggle to required account when dialled. In these lists are available only active accounts, not all defined.

    about BLFs
    There are two type of BLFs - those named BLF/Xfer and those named Speed dials. The essential difference between them is that BLF/Xfers can be "presenced" by the specified assigned account, while Speed dials cannot. Therefore, a BLF/XFer cannot be assigned to "any" account, while the Speed dial can. Regardless, making calls and blind/attended transfers can be performed by both types of BLFs. The "Any" term means the active account. Supposing your phone has Malta account on Line 1 and Cyprus account on Line2, by pressing the any Speed dial 999 on Line 1 will dial this number on Malta, while on Line2 - on Cyprus. If this BLF - regardless its type - would be assigned to Malta, when it will be pressed on Cyprus line, it will automatically switch that line to Malta then dial.

    AM/PM clock – click to change to 24hr
    You may toggle desired format by clicking the clock. Currrent format will be saved in the phone's configuration file.

    Automatic Direct SiP call when @ is present in dialed uri
    Until now, to make a direct sip call, it was required to type sip:aaa@bbb. Starting from this version, the presence of the @ character is considered as a strong hint a direct SIP call is desired, so it will enough to type only aaa@bbb - obviously, the sip: format has been preserved.
     
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  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    When BLFs "LED"s appears as inactive (grayed)
    Both BLF/Xfer and Speeddials appear as inactive in the following situations:
    - they are not marked as enabled in the Softkeys configuration
    - they are not assigned to an account (including Any for Speed dials)
    - they don't have a User ID assigned (Label is optional)
    - they are assigned to an account which currently is not registered

    Note:
    - BLF/Xfer may become active with some delay after registration, depending how fast the presence information is received from the PBX. Also, this delay depends by the number of extensions the PBX has.
    - Speed dials ALWAYS appear as green when properly set, since they don't use presence information. For the same reason, they NEVER becomes orange.
    - BLF/Xfer has a known indication issue (bug): in case when corresponding extension has more simultaneous calls, once one of calls ends, the BLF became green - "available" - even, in fact, that extension has calls in progress.
    - even is possible to configure an unassigned BLF by clicking on it, is not recommended, since this operation will restart the phone. Preferred solution is to use the Accounts dialog, Softkeys option to configure all of them at once.
    - all BLFs - no matter configured or not - becames RED when no network is currently available.
     
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  3. ck1_hh

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    Just a short question: Where ca I download the Beta??
    Is there also the Plantronics Headset "accept Call Function" included?

    Gereetz

    Carsten
     
  4. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi Carsten
    This is the download link
    http://www.3cx.com/downloads/3CXPhone5.msi

    About Plantronics, we wait for some agreement with them, please read the notes here
    http://www.3cx.com/blog/releases/new-3cxphone-5-beta/

    Regards
    vali
     
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