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3CXPhone 6 does not answer call just rings indefinitely

Discussion in '3CX Phone System - General' started by daz3cx, May 31, 2011.

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  1. daz3cx

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    Hello,

    I just installed the 3cx PBX version 9. I think i configured everything correctly. I'm able to do internal calls between the extensions and external calls to other PSTN numbers. But when I'm calling myself from a normal phone or cell phone to the 3cx softphone version 6, the line just ring indefinitely. When i click on answer button it says connected but nothing happens. The phone i am calling from never stops ringing even though the softphone shows connected message. Please help me. Thank you.

    Daz
     
  2. hainesk967

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  3. willow

    willow Member

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    i would suspect that that it might be a config issue with a voip gateway. we will need to see some sys logs.
     
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