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3cxPhone Client for windows not connecting with tunnel

Discussion in 'Windows' started by AndreaMasi, Sep 8, 2014.

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  1. AndreaMasi

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    Hi,
    I have made several tests, but after upgrading to version 12 I cannot conect any remote 3cxphone for Windows using the tunnel.
    But with Iphone application it works fine.

    Any Ideas?



    here my profile:

    <?xml version="1.0" encoding="utf-8" standalone="yes"?>
    <!--3CX Phone Account Settings-->
    <Accounts>
    <Profiles>
    <Profile>
    <IsActive>true</IsActive>
    <ID>f402c7ff-a835-4b81-819c-892c359c9afa</ID>
    <AuthByPassword>true</AuthByPassword>
    <AuthUser>13</AuthUser>
    <Codecs>PCMU/8000/1,True;PCMA/8000/1,True;GSM/8000/1,True;G722/16000/1,False;speex/8000/1,False;iLBC/8000/1,False</Codecs>
    <DisplayName>Angela</DisplayName>
    <Domain>13@192.168.9.1</Domain>
    <MaxRegistrationTime>120</MaxRegistrationTime>
    <ProfileName>Angela</ProfileName>
    <SIPTransport>0</SIPTransport>
    <StunAddr>stun3.3cx.com</StunAddr>
    <StunAttempts>2</StunAttempts>
    <UseLocalIP>false</UseLocalIP>
    <User>13</User>
    <AuthPassword>xxxxxxx</AuthPassword>
    <UseTunnel>true</UseTunnel>
    <PBXPort>5060</PBXPort>
    <ProvisioningUrl></ProvisioningUrl>
    <UseProxy>false</UseProxy>
    <PBXVoiceMail>999</PBXVoiceMail>
    <PBXRemoteAddr>192.168.9.1</PBXRemoteAddr>
    <TunnelRemoteAddr>SIP.randomresearch.it</TunnelRemoteAddr>
    <TunnelPassword>xxxxxx</TunnelPassword>
    <TunnelPort>5091</TunnelPort>
    <AutoProvisioning>false</AutoProvisioning>
    <PBXAddr>192.168.9.1</PBXAddr>
    <PBXVoiceMailPIN></PBXVoiceMailPIN>
    <DtmfRFC>true</DtmfRFC>
    <DtmfInBand>false</DtmfInBand>
    <DtmfSipInfo>false</DtmfSipInfo>
    <UseStun>true</UseStun>
    <RTPTransport>0</RTPTransport>
    <ProvisionedID></ProvisionedID>
    <UseCTI>false</UseCTI>
    <StartUpScreen>0</StartUpScreen>
    <ProxyAddr></ProxyAddr>
    <ChatSoundFile></ChatSoundFile>
    <ChatBlockedExtensions></ChatBlockedExtensions>
    <UseChatStatusFromProfile>true</UseChatStatusFromProfile>
    <PresenceColumnOrder>0</PresenceColumnOrder>
    <MyPhoneLocalAddr></MyPhoneLocalAddr>
    <MyPhonePublicAddr></MyPhonePublicAddr>
    <MyPhoneLocalSSLAddr></MyPhoneLocalSSLAddr>
    <MyPhonePublicSSLAddr></MyPhonePublicSSLAddr>
    <UseIntercomInMakeCall>true</UseIntercomInMakeCall>
    <AutoAnswer>0</AutoAnswer>
    <UseInternationalDialingCode>false</UseInternationalDialingCode>
    <InternationalDialingCode></InternationalDialingCode>
    <UseIdleStatus>false</UseIdleStatus>
    <IdleStatusTime>300</IdleStatusTime>
    <IdleStatus>1</IdleStatus>
    <PresenceLayout />
    <QueueLayout />
    </Profile>
    </Profiles>
     

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  2. leejor

    leejor Well-Known Member

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    Do you mean to use tunnel port 5091? 5090 is normally used
     
  3. AndreaMasi

    Joined:
    Jun 11, 2014
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    Yes, the tunnel port is correct and is working from iOS tunnel app with port 5091
    thks
     
  4. Kinder

    Joined:
    Sep 9, 2014
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    Hi,

    I found out recently how to make tunnelling working.

    You have to only have ONE account configured (not 2 different accounts like on v6) :

    Just configure "In office" without tunnel and "Out of office" with the tunnel for the same account. Just switch accordingly above the pad when Out of Office. It will work that way.

    Kinder
     
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