3CXPhone / CTI

Discussion in 'Windows' started by Futureweb, Oct 5, 2015.

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  1. Futureweb

    Futureweb New Member

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    Hello,

    we are using Yealink T46G and 3CXPhone in CTI Mode on same Extension ... everything is working fine but I wonder if it is possible to transfer a call from the IP Phone to the 3CXPhone Client to use BT-Headset connected to the PC.
    Didn't find any option for that?

    Thx for your help
    Andreas Schnederle-Wagner
     
  2. positron

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    Assuming you change the 3CX software from CTI to phone mode, you could park the call from the Yealink phone and retrieve the parked call on the 3CX softphone.
     
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  3. Futureweb

    Futureweb New Member

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    So I can grab parked Phone-Calls from the same Extension?
    Ok - not 100% the way I was thinking of handling this - but I guess we can live with that! ;-)

    Thank you!
    Andreas
     
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