Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CXPhone - Disable Rec. Button.

Discussion in 'Ideas' started by itsupport@kmtire.com, Oct 4, 2016.

  1. itsupport@kmtire.com

    Jun 17, 2015
    Likes Received:
    We cover 14 states and 3 of them is illegal to record phone conversations unless both parties is fully aware of the recording. Currently, we have (Show Call Recordings) unchecked. However, we have hundreds of random recordings that we have to go through and delete because people continue to hit the Rec. button and do not know where the recordings are at. It would be nice to just be able to disable this Rec. button so they cannot press this button. It would help in no longer needing to maintain the numerous recordings that no one can get to and keep us legal in those states where both parties have to be aware of being recorded.
  2. 3CXusername

    3CXusername New Member

    Jul 31, 2014
    Likes Received:
    It would be nice to have the option of removing the button from the app.

    Maybe helpful to you as we have been using this as a work around, if using Windows Server setup folder Quotas (set zero KB) on Recordings directory.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...