3CXPhone for Android: "Technical Informations"

Discussion in 'Android' started by StefanW, May 31, 2011.

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  1. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    This document will contain informations about functions of the 3CXPhone for Android which are related to the phone it self or the Google Market.Google hast some restrictions in there OS/Market which may be not know to you.
    To save some time googleing the answer, here a small selection:
     
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  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    Finding the Application

    Google lately has renewed there android market.
    Some applications are not more shown, even when you already have installed them on your device.
    Reasons for this can be

    a) Your country is not or not more recognized by Google. To find out open the android market from your pc at
    Code:
    https://market.android.com/details?id=com.tcx.sip.ui
    Click on "install" and select the device to warp the application to.
    If your device is "ghosted" hover the mouse over the "?" to see why.

    b) Your phone is running with some specification, like screen resolution, amount of memory or cpu speed Google dont think the application can run with. The screen res. is the most common problem that will cause the issue not fining the app in the store. Again, check in the same way as in a) for the exact reason.

    c) Your phone is running an untested firmware version as by the date 31.05.2011 - 2.3 is not supported, but we are working on it.

    Alternative:
    You can try and install/warp the application from the androidpid.com
    Code:
    http://www.androidpit.com/en/android/market/apps/app/com.tcx.sip.ui/3CXPhone-for-Android-VoIP
    or slideme.org
    Code:
    http://slideme.org/application/3cxphone
    to your phone.

    We will upload the application in the next days to this alternative store. Users from "1&1" in Germany can use also the 1&1 store to download the app.
     
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