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3CXPhone for iPhone not registering with ViaTalk

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FredericD

Joined
Oct 5, 2011
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Hi everyone, new here.

I have been attempting to register 3CXPhone for iPhone with ViaTalk but have not been successful so far. Here are my settings; if you could point out which one(s) need to be modified, your feedback would be very much appreciated. 3CXPhone for iPhone v.1.0.23 on a iPhone 3GS with OS 4.3.5 (8L1).

Thanks, Frederic

SETTINGS:

Account:
Name: [my name]
Display name: [my name]

Credentials:
User: [My ID number as supplied by ViaTalk]
ID: [same as "User"]
Password: [My password as supplied by ViaTalk]

Server settings:
Use external server: On
Internal server: [blank]
External server: chicago-1f.vtnoc.net [supplied by ViaTalk]
Server port: 5060
STUN server: stun3.3cx.com
Proxy: chicago-1f.vtnoc.net [supplied by ViaTalk]

Integration:
Record calls: OFF
Phonebook "+" to "00": ON
Phonebook prefix: [blank]
Multitask Mode: ON

Network
Local SIP port: 5060
First RTP port: 4000
TCP transport: ON
NAT helper: OFF

Audio codecs:
G.711 uLaw: ON, priority 100%
G.711 aLaw: ON, priority 75%
GSM: ON, priority 50%
Speex: OFF, priority 25%
 
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