3CxPhone for Windows not Ringing

Discussion in '3CX Phone System - General' started by evelynag, Jul 22, 2011.

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  1. evelynag

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    My 3CXPhone is On Hook, can make calls but not ringing when receiving calls. Just showing on hook then when the call goes to voice mail it shows call ended. The debug log shows
    Failed to initialize sound ring device
    Failed to initialize sound speaker device

    When these error are present does it means the ringing pop up will not work?
     
  2. willow

    willow Member

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    seems like you may have some PC hardware issues. but yes if those do not intialize the phone will not ring.
     
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