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3CXPhone Phonebook

Discussion in 'Ideas' started by vancouvercom, Sep 6, 2017.

3CXPhone Phonebook 5 5 1votes
5/5, 1 vote

  1. vancouvercom

    Joined:
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    I've noticed that the 3CX Phonebook shows teh Groups, Digital Receptionists, Queues, etc.
    The Extensions can be removed from the phonebook, so either the other items should have the same ability, OR simply DO NOT show them in the Phonebook at all... in my humble opinion.
     
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    CDC1 likes this.
  2. CDC1

    Joined:
    Oct 6, 2017
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    There's no good reason why Digital Receptionist/IVR and Ring Group "extensions" should automatically appear in a phonebook visible to users, without admin options to NOT display those extensions. And there are plenty of reasons why a system admin wouldn't want users seeing or dialing those non-user extensions. It's simply bizarre that the option to "not display" in the company phonebook is available for user extensions, but not for specialized/non-user extensions. 3CX, please consider fixing this issue. Thank you!