3CXPhone transfer dialog

Discussion in 'Windows' started by bluetel2, May 26, 2011.

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  1. bluetel2

    bluetel2 Member

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    Hi all,

    i try the 3cx phone 6, and i want to disable transferdialog. so i do this UseTransferDialog=0 on ini file but no change.
    anybody can help me ?
     
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  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Re: 3Phone transfer dialog

    Hi

    Exit the 3CXPhone then, in its configuration file, under [General] section, add
    PrefEx=1
    Save the file, start the 3CXPhone then open the "new" Preferences dialog, then try to change your option from there.

    Regards
    vali
     
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  3. bluetel2

    bluetel2 Member

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    Hi there :)

    are you fine ?

    i have try but nothing. this is my ini file.

    [General]
    PrefEx=1
    CallerID=3CXPhone
    SndMicGUID=Plantronics USB Headset
    SndPlayGUID=Plantronics USB Headset
    SndRingGUID=Périphérique audio principal
    Transparency=0
    ActiveTheme=2
    Skin=3CXPhone.cxs
    ActiveProfile={A5BAB776-5BBA-4687-B30B-6540428498A7}
    RunAtWinStartup=1
    ShowDebugWindow=0
    LangFile=strings_fr.ini
    SipTraceLog=0
    UseTransferDialog=1
    LocalRecording=0
    TunnelLog=0
    ExpandPlus=1
    NoEarlySounds=1
    NoFocusSteal=0
    OnComputerLocked=0
    OnScreensaverStarts=0
    SpeakerVol=0
    RingingVol=0
    UseTransferDialog=1
    MicVol=0
    VideoCamera=Périphérique vidéo USB
    VideoAutoSend=1
    VideoSendWhenInactive=1
    UseVideo=1
    xpos=676
    ypos=244
    Brightness=-22
    Contrast=133
    Saturation=108
    Sharpness=25
    EchoCancellation=0
    RTPFirstPort=7000
    RTPLastPort=7499
    LocalPort=-1
    AmPmClock=1
    NoiseReduction=0
    ActiveBLFBank=0
    MP3Recording=0
    MACAddress=723E9D6F1DED
    CheckUpdates=1

    tks advance Vali
     
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  4. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Je suis tres bien, merci beacoup 8)

    Ok, back to the issue. First of all, be careful to don't fall in the following trap:
    - you have installed both Assistant (with 3CXPhone 5) and the standalone new 3CXPhone 6. If 3CXPhone 5 is running and you attempt to start 3CXPhone 6, after that the running 3CXPhone will be 5, so check in the About for version, to be sure.

    About 3CXPhone 6:
    - by setting PrefEx=1 (as you done) then, when clicking Preferences option in the main menu will open a "new", "reshaped" preferences dialog.
    - In the NEW preferences dialog, on "Behavior" page, the last checkbox option is "Use assist dialog on attended call transfers". According to your ini file (UseTransferDialog=1) this option should appear as checked. So, unckeck it then press OK and try a transfer - the transfer dialog should no longer appear. Also, as an additional test, reload the configuration file and check if UseTransferDialog=0.

    Please tell me if is working.
    Regards
    vali
     
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  5. bluetel2

    bluetel2 Member

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    Haaa :)

    yes it's work. so before i have 3cx assistant and softphone v5. to be sure i have remove all config file and reinstall phone v6. now it's work.

    tks so much, fast and works :)
     
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  6. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Still few things about the new Preferences dialog:

    - Behavior: expand + sign
    Using the new Preferences dialog, you can expand the + prefix sign not only to "00", but to a user-defined characters sequence.
    Therefore, if you specify "abcd", the "+123" will be dialed as "abcd123". Moreover, if you leave that field empty, the + will be expanded to... empty, menaing it will be stripped, and the "+123" will be dialed as "123".
    - Behavior: automatically check for updates
    If checked, 3CXPhone will check, everytime when starts, for updates on 3CX website. If new online updates were found, you will be prompted and asked if you want to install them.
    - Audio: ring also PC speaker
    There are three "alerts" to choose from, including a Test button. Alerts will be played in loop.
    - Audio: call waiting sound
    When checked and you are in a call, an another, incoming call will play some "tweets" on the player (not ringing) audio device.
    - Video: offline image
    You are able to choose a custom offline image. This custom image is available per-PC-user.
    - Video: source quality
    You can choose desired resolution for your webcam; 3CXPhone then will choose, from those provided by your webcam, the closest one.

    NOTE: this "new" Preferences dialog is, let's say, in "beta" form, not finished yet.
     
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