3cxphone4 not installing on windows7

Discussion in 'Windows' started by shinoj, May 21, 2010.

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  1. shinoj

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  2. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Hi,

    After googling your issue ( Could not access vbscript for custom action ) i found the following:

    http://www.nitropdf.com/kb/article.aspx?id=10106

    This is pretty much the same procedure for anyone who is getting this script error on any program.
     
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  3. regisp

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    Just followed both options mentioned here and still get the same message "could not access VBScript run time for custom action". Any of what it could be?thanks
     
  4. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    I cannot help you directly - installer's issues are beyond me - but I suggest you a workaround:
    3CXPhone - at least the latest Beta 5 - is fully standalone. Therefore, if you have it installed on another machine, just copy its installation folder from there - usually C:\Program Files\3CXphone - and paste it on any convenient place on your Windows 7. To "uninstall" it later - only delete its folder.
    Hope it helps
    vali
     
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  5. regisp

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    thanks for your help Vali...didn't work neither for me...love IT, hate IT! :mrgreen: thanks god this is Thursday night 8)
     
  6. LeonidasG

    LeonidasG Support Team
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    Saturday Night fever is the best though!
     
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  7. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    OK, in this case is mine :mrgreen: So, in which way it doesn't work? You cannot run it/start it/register it? Do you get any error message box?
     
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  8. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    I can't tell you much more regarding Windows Script errors.
    This link here seems to work for every single other person out there but not you :mrgreen:
    http://www.nitropdf.com/kb/article.aspx?id=10106&cNode=3D8W4P

    Could you re-visit it and make sure you did everything correctly?
     
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