4.0 Alpha Internal Server Error

Discussion in '3CX Phone System - General' started by ITWorks, Oct 25, 2007.

  1. ITWorks

    ITWorks New Member

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    When creating a VOIP line in 4.0 Alpha it fails and the details of the event follow. I am using the same settings for Broadvoice I have used successfully with previous versions.

    Cannot save External Line object: ERROR: insert or update on table "externalline" violates foreign key constraint "externalline_fkidfaxdn_fkey"<br />
    DETAIL: Key (fkidfaxdn)=(0) is not present in table "dn".<br>#0 C:\Program Files\3CX PhoneSystem\Data\Http\functions\CallContext.php(94): safeExec(Object(PDOStatement), 'Cannot save Ext...')<br />
    #1 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fExternalLine.php(77): CallContext->safeExec('insert into ext...', Array, 'Cannot save Ext...')<br />
    #2 C:\Program Files\3CX PhoneSystem\Data\Http\gateway_lines_upd.php(869): fExternalLine::save(Object(oExternalLine))<br />
    #3 {main}
     
  2. pbnet

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    Internal server error

    I also get an error when trying to edit Outbound dialing rules.
     
  3. Matt G-C

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    I get exactly this error message too when adding a VoIP provider.

    I've just installed 3CX v6.

    The last time I was setting up 3CX was back in February (v3 I think) and I managed to set up the same VoIP provider OK.

    Has anyone found a solution to this?

    Thanks
     
  4. Matt G-C

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    Thanks for this suggestion.

    I tried it and I still get the same error.

    Has anyone else had a similar problem?

    Thanks
    Matt.
     

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