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404 Not Found for outgoing ISDN calls via Patton SN4634

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Banana Jack

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Hi all

Everything is working with my new 3CX except I can't make outgoing ISDN calls through my Patton SN4634. Incoming and outgoing calls work through VOIP (sipgate) and incoming calls work through ISDN, but not outgoing through ISDN. Here is my server log:

22:40:29.682 Call::Terminate [CM503008]: Call(32): Call is terminated
22:40:29.650 Call::RouteFailed [CM503014]: Call(32): Attempt to reach [sip:[email protected];user=phone] failed. Reason: Not Found
22:40:29.650 CallLeg::eek:nFailure [CM503003]: Call(32): Call to sip:[email protected]:5062 has failed; Cause: 404 Not Found; from IP:192.168.1.4:5062
22:40:29.588 CallLeg::eek:nFailure [CM503003]: Call(32): Call to sip:[email protected]:5060 has failed; Cause: 404 Not Found; from IP:192.168.1.4:5060
22:40:29.510 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(32): Calling: PSTNline:10001@[Dev:sip:[email protected]:5060, Dev:sip:[email protected]:5062]
22:40:29.479 CallCtrl::eek:nIncomingCall [CM503001]: Call(32): Incoming call from Ext.10 to [sip:[email protected];user=phone]

192.168.1.4 is my Patton SN4634
192.168.1.10 is my 3CX server

I loaded the config file from 3CX into the Patton but I think I must need to make some more configuration changes - can anyone please help me? I am only using 1 of the unit's 3 ISDN2e ports, if it makes a difference (BRI 0/0).

Thanks for any help! I think this will be the last hurdle to deploying the whole system.

Glenn
 
I'm still struggling with this one. If anyone can tell me why 3CX can't make outgoing calls through my Patton, I'd be very grateful to know! Here is a log from the Patton itself when I try to make a call.

Many thanks
Glenn
--
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2008.04.07 17:58:42 =~=~=~=~=~=~=~=~=~=~=~=

login: admiinistrator
password:
192.168.1.4>enable
192.168.1.4#debug call-router
192.168.1.4#debug call-control
192.168.1.4#debug gateway sip signaling detail 3
192.168.1.4#debug gateway sip transport detail 3
192.168.1.4#debug isdn error
192.168.1.4#debug isdn event 0 0 layer3
192.168.1.4#16:59:22 SIP_TR> [GW] < Stack: INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK-d87543-20496a4d063a4e41-1--d87543-;rport
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>
From: "10"<sip:[email protected]:5060>;tag=33278d71
Call-ID: ZGI1NDdmNWZiMGQzM2IyMzIxOWY2MGYzZWI5ZWQ2NGY.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
Content-Type: application/sdp
User-Agent: 3CXPhoneSystem 5.1.4287.0
Content-Length: 493

v=0
o=3cxPS 365189660672 220217737217 IN IP4 192.168.1.10
s=3cxPS Audio call
c=IN IP4 192.168.1.214
t=0 0
m=audio 51226 RTP/AVP 0 8 9 2 3 18 4 101
a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:+4rEXe7iRpl341EvnHW6E7piV217ohwCASQDYYnm
a=fmtp:101 0-16
a=ptime:20
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:9 g722/8000
a=rtpmap:2 g726-32/8000
a=rtpmap:3 gsm/8000
a=rtpmap:18 g729/8000
a=rtpmap:4 g723/8000
a=rtpmap:101 telephone-event/8000
a=sendrecv
a=encryption:eek:ptional

16:59:22 SIP_SI> [GW GW_SIP_0] < Stack: New Context Needed
16:59:22 SIP_TR> [GW] > Stack: SIP/2.0 404 Not Found
Call-ID: ZGI1NDdmNWZiMGQzM2IyMzIxOWY2MGYzZWI5ZWQ2NGY.
CSeq: 1 INVITE
From: "10" <sip:[email protected]:5060>;tag=33278d71
To: <sip:[email protected]:5060>;tag=be21e000ca98174
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK-d87543-20496a4d063a4e41-1--d87543-;rport
Content-Length: 0
User-Agent: Patton SN4634 3BIS UI MxSF v3.2.8.45 00A0BA02E092 R4.2 2008-01-17 H323 SIP BRI


16:59:22 SIP_TR> [GW] < Stack: ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK-d87543-20496a4d063a4e41-1--d87543-;rport
To: <sip:[email protected]:5060>;tag=be21e000ca98174
From: "10"<sip:[email protected]:5060>;tag=33278d71
Call-ID: ZGI1NDdmNWZiMGQzM2IyMzIxOWY2MGYzZWI5ZWQ2NGY.
CSeq: 1 ACK
Content-Length: 0


16:59:22 SIP_SI> [GW GW_SIP_0] < Stack: New Context Needed
16:59:22 SIP_TR> [GW] < Stack: INVITE sip:[email protected]:5062 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK-d87543-7d4bf93e8145255d-1--d87543-;rport
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5062>
From: "10"<sip:[email protected]:5060>;tag=6f09a506
Call-ID: MTIzNjBjM2QxZmZhOTkwYTcxNGE1Y2UxOGQ3MWE4N2E.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
Content-Type: application/sdp
User-Agent: 3CXPhoneSystem 5.1.4287.0
Content-Length: 491

v=0
o=3cxPS 93281320960 55801020417 IN IP4 192.168.1.10
s=3cxPS Audio call
c=IN IP4 192.168.1.214
t=0 0
m=audio 51226 RTP/AVP 0 8 9 2 3 18 4 101
a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:+4rEXe7iRpl341EvnHW6E7piV217ohwCASQDYYnm
a=fmtp:101 0-16
a=ptime:20
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:9 g722/8000
a=rtpmap:2 g726-32/8000
a=rtpmap:3 gsm/8000
a=rtpmap:18 g729/8000
a=rtpmap:4 g723/8000
a=rtpmap:101 telephone-event/8000
a=sendrecv
a=encryption:eek:ptional

16:59:22 SIP_SI> [GW GW_SIP_1] < Stack: New Context Needed
16:59:22 SIP_TR> [GW] > Stack: SIP/2.0 404 Not Found
Call-ID: MTIzNjBjM2QxZmZhOTkwYTcxNGE1Y2UxOGQ3MWE4N2E.
CSeq: 1 INVITE
From: "10" <sip:[email protected]:5060>;tag=6f09a506
To: <sip:[email protected]:5062>;tag=c6f90b754609e46
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK-d87543-7d4bf93e8145255d-1--d87543-;rport
Content-Length: 0
User-Agent: Patton SN4634 3BIS UI MxSF v3.2.8.45 00A0BA02E092 R4.2 2008-01-17 H323 SIP BRI


16:59:22 SIP_TR> [GW] < Stack: ACK sip:[email protected]:5062 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK-d87543-7d4bf93e8145255d-1--d87543-;rport
To: <sip:[email protected]:5062>;tag=c6f90b754609e46
From: "10"<sip:[email protected]:5060>;tag=6f09a506
Call-ID: MTIzNjBjM2QxZmZhOTkwYTcxNGE1Y2UxOGQ3MWE4N2E.
CSeq: 1 ACK
Content-Length: 0


16:59:22 SIP_SI> [GW GW_SIP_1] < Stack: New Context Needed
logout
Press 'yes' to logout, 'no' to cancel : yes
Goodbye
 
In Patton “/ Telephony / Call-Router / SIP Interface IF_SIP_0” there was nothing in “call-routing-destination”
Changed to interface = ISDN and worked!
 
  • Like
Reactions: Kanna
Wow that's great - it works for me too!! Well done and thank you for posting your solution. I don't know why 3CX didn't configure this option in its automated config file.

Thanks again
Glenn
 
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