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- Jan 19, 2016
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I have a FlowRoute SIP Trunk setup which is a Phone Number and it shows it self as registered
I have no outgoing calls working yet but am Concentration on getting incoming calls to work
The number in question is 17023574256
FlowRoute said they checked the number and fond the following:
They placed a call to 17023574256 while looking at the SIP signaling and found that FlowRoute was sending a SIP Invite to your device at 76.170.137.3 and then your 3CX system is responding with a 407 Proxy authentication required.
There diagnosis was that the 3CX system shouldn’t be sending back a 407 to authenticate.
They advised that the issue could be caused by not having correctly provisioned the inbound route for the phone number.
They advised to look through this guide to see if adding the 11 digit DID to these areas gets inbound calls to your number working.
https://support.flowroute.com/customer/ ... one-system—-add-dids
I did and still have the same problem, however, the message changed
It now is
"One Moment please were Calling Party"
"Still Trying to connect your call"
"Can Not be connected try again latter"
I have attached a screen shot of my Inbound Rule
I have no outgoing calls working yet but am Concentration on getting incoming calls to work
The number in question is 17023574256
FlowRoute said they checked the number and fond the following:
They placed a call to 17023574256 while looking at the SIP signaling and found that FlowRoute was sending a SIP Invite to your device at 76.170.137.3 and then your 3CX system is responding with a 407 Proxy authentication required.
There diagnosis was that the 3CX system shouldn’t be sending back a 407 to authenticate.
They advised that the issue could be caused by not having correctly provisioned the inbound route for the phone number.
They advised to look through this guide to see if adding the 11 digit DID to these areas gets inbound calls to your number working.
https://support.flowroute.com/customer/ ... one-system—-add-dids
I did and still have the same problem, however, the message changed
It now is
"One Moment please were Calling Party"
"Still Trying to connect your call"
"Can Not be connected try again latter"
I have attached a screen shot of my Inbound Rule