4sc pro will not be renew, what's next?

Discussion in '3CX Phone System - General' started by sv9080w3u02, Mar 13, 2018.

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  1. sv9080w3u02

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    hello guyz,

    I need advice about that email received earlier today :

    Code:
    (...)
    When renewing your 3CX Licence, please have the following information available:
    Customer : S**********************s
    License Key: MIS2-*************************
    Purchased: 12/04/17
    Expiry: 13/04/18
    
    You only have 30 days until your 3CX Licence expires, so we suggest you do this at your earliest convenience.
    
    Note: If you fail to renew, your PBX will be downsized to a 4SC licence key.
    it said : "If you fail to renew, your PBX will be downsized to a 4SC licence key.".
    ok great. but my licence is already set at 4SC.

    Does the pbx will downgrade automagically from PRO to STD ?
    or nothing will happen?
    or the pbx will be turn off any calls?


    thank you for any tips and advices on that.
     
  2. eddv123

    eddv123 Well-Known Member

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  3. sv9080w3u02

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  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    If your key is annual then it will downgrade to 4SC standard once maintenance expires.
     
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  5. sv9080w3u02

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    @YannisH_3CX, yes my key is annual. thank you for your information.
     
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