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A580IP Gigaset

Discussion in '3CX Phone System - General' started by MayneMatt, Feb 20, 2012.

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  1. MayneMatt

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    Hi,

    I have a Siemens A580IP Gigaset and I have got it registered with 3CX however it can only receive calls. When ever I try make a call it dials a couple of digits and is blocked. I suspect I have missed something simple but am at a loss as to what.

    I should mention that I have searched the forums and found topics on the A580 none of them have help me solve my problem.

    Our 3CX version is 10.0.21197.2104

    Firmware on the Gigaset
    Software
    Firmware version: 022270000000 / 053.00
    EEPROM version: 185


    here is the log.

    15:26:47.218|.\Authorization.cpp(1024)|Error1||evt::CheckIfAuthIsRequired::not_handled:[CM302001]: Authorization system can not identify source of: SipReq: INVITE 04177*****@3cx.local tid=12a731a353df831b25871dda07cc231 cseq=INVITE contact=211@10.0.0.26:5060 / 2 from(wire)<br>
    15:26:47.218|.\Authorization.cpp(1028)|Log2||evt::CheckIfAuthIsRequired::not_handled:[CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:04177*****@3cx.local;user=phone SIP/2.0
    Via: SIP/2.0/UDP 10.0.0.26:5060;branch=z9hG4bK12a731a353df831b25871dda07cc231;rport=5060;received=10.0.0.254
    Max-Forwards: 70
    Contact: <sip:211@10.0.0.26:5060>
    To: <sip:04177*****@3cx.local;user=phone>
    From: "211 Matt"<sip:211@3cx.local>;tag=500053534
    Call-ID: 1117052455@10_0_0_26
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY
    Supported: replaces
    User-Agent: A580 IP/022270000000
    Allow-Events: message-summary, refer, talk
    Content-Length: 0

    <br>
    15:26:47.406|.\CallLeg.cpp(143)|Log5||CallLeg::eek:nNewCall:[CM500002]: Info on incoming INVITE:
    INVITE sip:04177*****@3cx.local;user=phone SIP/2.0
    Via: SIP/2.0/UDP 10.0.0.26:5060;branch=z9hG4bK770eb27db9febcdfbb5073ec0edd229;rport=5060;received=10.0.0.254
    Max-Forwards: 70
    Contact: <sip:211@10.0.0.26:5060>
    To: <sip:04177*****@3cx.local;user=phone>
    From: "211 Matt"<sip:211@3cx.local>;tag=500053534
    Call-ID: 1117052455@10_0_0_26
    CSeq: 3 INVITE
    Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY
    Proxy-Authorization: Digest username="211",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:04177*****@3cx.local;user=phone",nonce="414d535c05526a9752:eebf24f5fa2c0d0bbc7317df233b0026",response="e7cde06be406fd6926fa42ce1e7c4391"
    Supported: replaces
    User-Agent: A580 IP/022270000000
    Allow-Events: message-summary, refer, talk
    Content-Length: 0

    <br>
    15:26:47.406|.\CallCtrl.cpp(98)|Log2||CallCtrl::eek:nIncomingCall:[CM503013]: Call(83): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 04177*****@3cx.local tid=770eb27db9febcdfbb5073ec0edd229 cseq=INVITE contact=211@10.0.0.26:5060 / 3 from(wire)<br>
    15:26:47.406|.\CallCtrl.cpp(99)|Log2||CallCtrl::eek:nIncomingCall:[CM502001]: Source info: From: "211 Matt"<sip:211@3cx.local>;tag=500053534<sip:04177*****@3cx.local;user=phone><br>
    15:27:19.093|.\Call.cpp(48)|Log5||??:Currently active calls [none]<br>
     
  2. MayneMatt

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    I pushed on and tried something I thought hadn't worked again and it worked perfectly.

    My problem was I had the "domain" field in the phone wrong.
     
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