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Ability to block outbound calls when not logged into a queue

Discussion in 'Ideas' started by markongc, Jun 16, 2016.

  1. markongc

    Joined:
    Jun 16, 2016
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    Good morning,

    We have a call centre client who utilises the queue in/out status to account for their staff's time.

    Is it possible to incorporate a feature that allows us to identify who isn't logged into the queue (by blocking the ability to make external calls if they are NOT logged into the queue).

    Cheers,
    Mark