Ability to see the original caller ID from an attended transfer in your call history.

Discussion in 'Ideas' started by Kevin Van Parys, Mar 14, 2018.

Ability to see the original caller ID from an attended transfer in your call history. 5 5 4votes
5/5, 4 votes

  1. Kevin Van Parys

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    I really want the ability to see the original caller ID from an attended transfer in your call history.
    When a call gets transfered to me with an attended transfer, i can only see the call from the extension that did the transfer in my call history.
    This is really annoying when you want to do a callback.
     
  2. Tifoso

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    important.
    the customers want see the orginal caller ID!
     
  3. Silly English Kniggit

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    YES! This needs to just work. I understand why it doesn't at the moment - but customers don't care and it's led to some "heated conversations" following otherwise successful 3CX deployments.
     
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