- Joined
- Nov 11, 2016
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Personalise MOH per Trunk/Voip Gateway, some business have multiple department or businesses under one system or simply a distributor and their service center.
In 3CX, if you have several SIP Trunk or VoIP Gateways with different DID of course, you can only use same MOH (Music on Hold) for all of these calls but you cannot personalize it per SIP Trunk/Gateway .
For example if your first SIP Trunk is for Distribution of mobile phone, you will want your customer to hear some MOH ads regarding distribution , and if your second SIP Trunk is for service repair center, you would want your customer to hear an ads regarding repair as MOH . this is not possible on 3CX, but it would be great if these features can be added soon.
Vote for it if you think these features will be a plus for multi SIP Trunk.
Thanks.
3CX Lovers
In 3CX, if you have several SIP Trunk or VoIP Gateways with different DID of course, you can only use same MOH (Music on Hold) for all of these calls but you cannot personalize it per SIP Trunk/Gateway .
For example if your first SIP Trunk is for Distribution of mobile phone, you will want your customer to hear some MOH ads regarding distribution , and if your second SIP Trunk is for service repair center, you would want your customer to hear an ads regarding repair as MOH . this is not possible on 3CX, but it would be great if these features can be added soon.
Vote for it if you think these features will be a plus for multi SIP Trunk.
Thanks.
3CX Lovers
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