Ability to set different Music on Hold (MOH) for each Trunk/Voip Gateway, Vote if you are for it

Discussion in 'Ideas' started by ecom2, Aug 11, 2017.

Ability to set different Music on Hold (MOH) for each Trunk/Voip Gateway, Vote if you are for it 4.5 5 11votes
4.5/5, 11 votes

  1. ecom2

    Joined:
    Nov 11, 2016
    Messages:
    31
    Likes Received:
    2
    Personalise MOH per Trunk/Voip Gateway, some business have multiple department or businesses under one system or simply a distributor and their service center.

    In 3CX, if you have several SIP Trunk or VoIP Gateways with different DID of course, you can only use same MOH (Music on Hold) for all of these calls but you cannot personalize it per SIP Trunk/Gateway .

    For example if your first SIP Trunk is for Distribution of mobile phone, you will want your customer to hear some MOH ads regarding distribution , and if your second SIP Trunk is for service repair center, you would want your customer to hear an ads regarding repair as MOH . this is not possible on 3CX, but it would be great if these features can be added soon.

    Vote for it if you think these features will be a plus for multi SIP Trunk.

    Thanks.
    3CX Lovers :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. timmbo

    Joined:
    Aug 25, 2017
    Messages:
    89
    Likes Received:
    34
    Hi,

    yes i would prefer this feature, also for 2 Companies in one Building.
    This would be a great feature to have.

    Bye
    Timm