About calling outside

Discussion in '3CX Phone System - General' started by KirkZhang, Apr 8, 2018.

Thread Status:
Not open for further replies.
  1. KirkZhang

    KirkZhang

    Joined:
    Apr 8, 2018
    Messages:
    4
    Likes Received:
    0
    I can use Ext to call other people now, but I don't need to call outside. For example, mobile phone. Do I have to set the VOIP or SIP Trunks to get an outside line? . Thank you very much!
     
    #1 KirkZhang, Apr 8, 2018
    Last edited: Apr 8, 2018
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,435
    Likes Received:
    234
    Did you mean to say " I do need to call outside..."?

    If that is the case, then, yes, you will need a VoIP trunk, or a PSTN/ISDN gateway if you wish to make "outside" calls.

    If you do have a trunk, then you will need to create outbound rules.

    https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/
     
    #2 leejor, Apr 8, 2018
  3. eddv123

    eddv123 Well-Known Member

    Joined:
    Aug 15, 2017
    Messages:
    1,001
    Likes Received:
    153
    #3 eddv123, Apr 8, 2018
  4. jimbo59

    jimbo59 Member

    Joined:
    Nov 17, 2017
    Messages:
    358
    Likes Received:
    77
    You need at least one outbound rule and at least one sip trunk.
    I use flowroute for a cheap supported trunk.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 jimbo59, Apr 8, 2018
Thread Status:
Not open for further replies.