If you select to accept multiple calls at the time time on an extension (use phone status) it works perfectly when someone from another extension tries to call you when you're already on a call. BUT... If you are on a call, and a call comes into a ring group that you are a member of, 3CX seems to ignore this setting and not "beep" that there is another call that needs the user's attention. This is causing a few customers many headaches when only 1 or 2 of the receptionists are available and there's 10 calls coming in. Can we get a fix to make 3CX ring groups aware of the per-extension setting to accept multiple calls at once?