Adapter for FAX machine

Discussion in '3CX Phone System - General' started by Flash99, Nov 8, 2017.

Thread Status:
Not open for further replies.
  1. Flash99

    Joined:
    Aug 3, 2017
    Messages:
    80
    Likes Received:
    6
    We need to connect a few FAX machines to 3CX
    I know its not the best idea and it may not work all the time, but still we need to connect

    What adapter would you suggest to use ?
     
  2. Saqqara

    Saqqara Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    1,035
    Likes Received:
    153
  3. Flash99

    Joined:
    Aug 3, 2017
    Messages:
    80
    Likes Received:
    6
    Any chance for something a bit more widely available ?
    I can live with manual configuration
     
  4. complex1

    complex1 Active Member

    Joined:
    Jan 25, 2010
    Messages:
    763
    Likes Received:
    39
    Please try SPA3102 (EOL), now a unsupported device, but long time ago it was a supported by 3CX or try the Grandstream HT-503 running on firmware 1.0.14.100 (NOT the latest one)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Flash99

    Joined:
    Aug 3, 2017
    Messages:
    80
    Likes Received:
    6
    Thanks I already tried Grandstream on latest firmware and it wasn't so good.
    Will see if I can find SPA3102
     
  6. complex1

    complex1 Active Member

    Joined:
    Jan 25, 2010
    Messages:
    763
    Likes Received:
    39
    Please do NOT use the latest firmware. It sucks. Use firmware 1.0.14.1 or 1.0.14.100
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Flash99

    Joined:
    Aug 3, 2017
    Messages:
    80
    Likes Received:
    6
    I was hopping to find some device that will work normally without "special needs" like old firmware
    But I will try to downgrade to 1.0.14.1 or 1.0.14.100 and check how it works

     
  8. sip.bg

    sip.bg Active Member

    Joined:
    Nov 7, 2016
    Messages:
    704
    Likes Received:
    219
    Grandstream HT-701 or 801, Cisco SPA112 or 122
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. eddv123

    eddv123 Well-Known Member

    Joined:
    Aug 15, 2017
    Messages:
    1,072
    Likes Received:
    159
    Hi Flash 99,

    The Patton Smartnode FXS 411X range are in my view the best devices to use with 3CX that support FAX. They are auto-configurable from the management console and very solid: https://www.3cx.com/voip-gateways/patton-smartnode-sn4112-fxs/

    I would add however that FAX for hosted systems is not currently supported for SBC and STUN (although I have heard some word that this will change shortly) VPN is OK though.

    Is this FAX requirement crucial to the customers business ? although an FXS device is a good option they could always move across to an online FAX service (if not required for legal reasons for example).
     
  10. Flash99

    Joined:
    Aug 3, 2017
    Messages:
    80
    Likes Received:
    6
    Unfortunately FAX is crucial
    Its going to be on the LAN with 3CX so at least this is not a problem
    Patton is also not so widely available
     
  11. sip.bg

    sip.bg Active Member

    Joined:
    Nov 7, 2016
    Messages:
    704
    Likes Received:
    219
    Grandstream HT-701 or 801, Cisco SPA112 or 122
    AudioCodes Mediant MP112 for best results.
    VoIP provider must support T.38
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.