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Add Agent connect/diconnect notification

Discussion in 'Ideas' started by mv.ape, Sep 15, 2016.

  1. mv.ape

    Joined:
    Feb 16, 2015
    Messages:
    24
    Likes Received:
    3
    Hello,

    An idea is to add notification for a queue manager of an agent connection/disconnection.

    Some of my customer has personn whom manage multiple queues and cannot always an eyes on agent logged.
    That avoid an agent "stop working".

    Thanks