Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Add extension to queues in bulk

Discussion in 'Ideas' started by Jake Denman, Feb 10, 2017.

Add extension to queues in bulk 5 5 1votes
5/5, 1 vote

  1. Jake Denman

    Joined:
    Feb 10, 2017
    Messages:
    1
    Likes Received:
    0
    We have a customer on 3CX who has currently got a little over 200 Queues on their system. In the coming months they're looking to double this number.

    When a new user is added, we're manually adding the agent to each queue one by one which is taking quite a lot of time and runs the risk of users being missed from a queue here and there

    I'm hoping I havent missed something obvious (&Couldnt find anything on search), but is there any chance of having an option to add an agent to multiple queues at the same time?