Add extension to queues in bulk

Discussion in 'Ideas' started by Jake Denman, Feb 10, 2017.

Add extension to queues in bulk 5 5 1votes
5/5, 1 vote

  1. Jake Denman

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    We have a customer on 3CX who has currently got a little over 200 Queues on their system. In the coming months they're looking to double this number.

    When a new user is added, we're manually adding the agent to each queue one by one which is taking quite a lot of time and runs the risk of users being missed from a queue here and there

    I'm hoping I havent missed something obvious (&Couldnt find anything on search), but is there any chance of having an option to add an agent to multiple queues at the same time?