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Add pause for external calls

Discussion in '3CX Phone System - General' started by exeicom, Jun 12, 2007.

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  1. exeicom

    Joined:
    May 25, 2007
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    Hi,
    how can I add a pause between international country code and phone number when I transfer the call to external number?
    Example:
    If I call number 0039 (area code) 01193452365 (phone number with prefix), the extension formard rule is: 003901193452365.
    If I want add a pause, which sintax I must use ?
    I try:
    0039,number
    0039(space) number
    0039!number
    but doesn't works !
    Can anyone help me ?
    Thanks
    Daniele - Exeicom
     
  2. Anonymous

    Anonymous Guest

    Honestly, I do not think that was even thought about......

    I would like to see something like a "," that introduces a 1 sec pause or something. That used to work on the old analogue pbx's.

    Perhaps they can add it, typical for international numbers a DTMF burst does not do well on the international exchanges.
     
  3. archie

    archie Well-Known Member
    3CX Support

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    It completely depends on your hardware (PSTN gateway). try to check its dial plan settings / abilities.
     
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  4. Anonymous

    Anonymous Guest

    Yeah I am aware that it is possible to set the dial plan etc, but I think that should be native PBX functionality, as the PBX initiates the dtmf sequence is it not?
     
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