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Add people to call by name without recording name

Discussion in '3CX Phone System - General' started by tsukraw, Mar 7, 2013.

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  1. tsukraw

    tsukraw New Member

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    I have a large number of people that i would like to add to call by name. The users have not recorded there Name (Vmail -9 -5) is there anyway outside of going around to each and every user to add them into the call by name list?
     
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  2. craigreilly

    craigreilly Well-Known Member

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    it uses this to identify which extension you are going to if there are multiple names that are similar. it doesn ot seem to do this if there is only 1 name like that.
    ie: For Chris Reilly, press 1; for Christine Smith, press 2.

    Maybe you could maybe do it remotely from the server with premade wav files
    they are here:
    C:\ProgramData\3CX\Data\Ivr\Voicemail\Data\ext\self_id_prompt.wav

    I think they need to be 8bit Mono.
     
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