Add queue/ring group extensions to Extension groups

Discussion in 'Ideas' started by bbaker73, Jun 29, 2017.

  1. bbaker73

    bbaker73 New Member

    Nov 27, 2015
    Likes Received:
    I'd like to add queues/ring groups to an Extension group, with "Publish group information to all members" (which really publishes to all extensions in the system, not just members of that group) to make it easier for users to find/call a queue within the company using the presence and seeing in a published group, without having to search for it. Groups only allow to add extensions of phones currently. Only way I can find to do this now is create a new extension number and have it forward after 1 second to the extension number of the real queue. Problem here is in the switchboard settings have to make sure "show unregistered extensions is checked".