Add the ability for users to re-record IVR greetings on a phone without an Admin

Discussion in 'Ideas' started by rubix, Feb 15, 2018.

Add the ability for users to re-record IVR greetings on a phone without an Admin 4 5 1votes
4/5, 1 vote

  1. rubix

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    Many medium sized healthcare organizations need to be able to allow staff to rerecord IVR greetings when offices are closed. This used to work prior to 15.5 by creating a symlink from a dummy voicemail box to the IVR greeting wav but this no longer works as it appears the prompt wav files are loaded to memory when the IVR is saved or the service is restarted. We need the ability to have users re-record the IVR greeting or a system flag to not load the IVR prompts to memory.
     
    Bryan Gottschalk likes this.
  2. voiptoys

    voiptoys Active Member

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    You could create a CFD application that updates the prompts.
     
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