Additional features via grandstream ATA

Discussion in '3CX Phone System - General' started by miro, May 7, 2012.

Thread Status:
Not open for further replies.
  1. miro

    Joined:
    Jan 17, 2012
    Messages:
    51
    Likes Received:
    0
    Hi,

    i have grandstream ATA 4008 connected to the 3CX, extension is registred and inocming/outoging calls are working. What is not working is pick up call with dial codes (*20*), the phone is Siemens C590. Is there any way to fix this issue?

    Also call transfer is not working, we tried with phone manual and grandstream ATA manual but nothing... caller is still on line...

    Thanks
     
  2. GSSupport1

    Joined:
    Jan 3, 2012
    Messages:
    4
    Likes Received:
    0
    Hi there,

    Please edit your dial plan under profile 1 tab. Add this part into your dial plan {*xx*x+}

    Then, your dial plan probably is { x+ | *x+ | *xx*x+ } after editing.

    Thanks,
     
  3. mixig

    mixig Active Member

    Joined:
    Dec 13, 2011
    Messages:
    524
    Likes Received:
    12
    i get information to set this value and now call transfer works like a charm ;)

    Hook Flash Timing: In 40-2000 milliseconds range, minimum:40 maximum:399
     
Thread Status:
Not open for further replies.