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Adjust headset ringtone volume on Chome webclient

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mkb

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Hi all,

Is there a wat to adjust the headset ringtone volume using chrome webclient?
The Ringtone volume is much louder in comparison to speech volume.

We are using chomebox as OS.

Best regards
 
Hello @mkb

Please note that there is no way to lower the volume of the ringtone through the webclient. You will need to lower the volume of the audio file the webclient uses.The ringtone for the webclient is located at: C:\ProgramData\3CX\Data\Http\wwwroot\webclient\notifications
Please note however that this is not supported and you should perform this change at your own risk. Keep a copy of the original file just in case something goes wrong. After making any changes to the file you will need to restart the 3CX services and clear the cache of the browser you are using.
 
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