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Admin Password Reset

Discussion in '3CX Phone System - General' started by AlphaMedia, Apr 18, 2008.

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  1. AlphaMedia

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    I just installed 3CX (Free version) today, and when I went to log into the Management Page, my credentials are not being accepted. Im assuming I mis-typed something during the install. Is there anyway to reset the PW, or do I need to un/re install?
     
  2. AlphaMedia

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    This is the full error:

    SQLSTATE[08006] [7] FATAL: password authentication failed for user "administrator"<br>#0 C:\Program Files\3CX PhoneSystem\Data\Http\functions\CallContext.php(37): PDO->__construct('pgsql:dbname=ph...', '[USERNAME]', '[PASSWORD]')<br />
    #1 C:\Program Files\3CX PhoneSystem\Data\Http\functions\CallContext.php(86): CallContext->getConnection()<br />
    #2 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fExtension.php(78): CallContext->safeExec('select DN.IDDN ...', Array, 'Cannot get Exte...')<br />
    #3 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fObject.php(90): fExtension->getData()<br />
    #4 C:\Program Files\3CX PhoneSystem\Data\Http\index.php(7): fObject->getManager()<br />
    #5 {main}
     
  3. arpa

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    Do the last one
     
  4. SWSDEV

    SWSDEV Member

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    You could also try this tool:

    http://www.utahvoipstore.com/products/189-power-tools-for-3cx-password-reset.aspx
     
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  5. Powermage

    Powermage New Member

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    Big kick, but for later google searches it can be nice to see this here instead of buying a tool for this.
    There is an simple way to retrieve a password.

    Create a backup of the configuration through the backup and restore tool.
    open the zip file containing the backup and look for the XML file located in the root of the ZIP and open it.

    Search for:

    Example:
    Code:
    <Parameter>
                <Value>Thepassword</Value>
                <Type>Int32</Type>
                <Description>The admin pass</Description>
                <Name>WEBSERVERPASS</Name>
            </Parameter>
    The parameter value contains the password.
     
  6. 3CXfoxhallsolutions

    3CXfoxhallsolutions New Member

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    Awesome ... Just when I needed that piece of info too!
    Thanks ...
     
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  7. abovepoint

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    So, I cant find WEBSERVER in the document or the word admin... has this been changed or removed?
     
  8. AndreasP_3CX

    AndreasP_3CX New Member
    3CX Support

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    Try searching for WEBSERVERUSER for the administrator user name and WEBSERVERPASS for the password that should do the trick
     
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    cspecs likes this.
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