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advanced uutbound Dial Plans

Discussion in '3CX Phone System - General' started by tehama, Feb 18, 2012.

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  1. tehama

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    Click to call and other sitiuation where the end user or the telephone number clicked is missing the leading 1 digit.
    For example the clicked redil number or email number is 555-555-1359 the system needs to insert a 1 at the begining and strip the non numeric characters "-". is there a place to create advanced dial plans to do this? in version 10
     
  2. leejor

    leejor Well-Known Member

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    You will need, either an outbound rule to handle numbers dialled without the 1, or, in some cases (some) gateways have an option to add a prefix to incoming caller ID, so the number would show up as "diallable"
     
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