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advice on calltriggercmd.exe

Discussion in '3CX Phone System - General' started by adminbod, Sep 20, 2017.

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  1. adminbod

    Jan 18, 2010
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    Hi -

    we've had a basic .net program that uses the calltriggercmd.exe command to enable simple click to dial via the windows 3cx client.

    its been working since day 1 for months, then suddenly on tuesday morning it stops working - no environment changes, no software changes, no 3CX changes, no windows updates.

    The phones all work OK manually (SNOM hardphones and Windows client) inbound and outbound are all fine.

    I figured it was the .net app - but then I just ran the makecall command in a cmd.exe and that failed.
    no error, it runs but just doesn't envoke the 3CX windows client

    C:\ProgramData\3CXPhone for Windows\PhoneApp>calltriggercmd.exe - cmd makecall:01**********67

    I'm at a loss as to why calltriggercmd has suddenly stopped working.

    Can anyone suggest where I can start looking for answers...
    We're running latest 3CX windows client build on 15.5.5 Pro
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