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After Hours Audio File - Where is this being set?

Discussion in '3CX Phone System - General' started by GabrielVE, Apr 19, 2017.

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  1. GabrielVE

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    Hi All!

    I bumped into this problem where in we have set a Global configuration for Office Hours, but can't seem to find where I can set the audio file that would play during after hours. We were able to set this before on previous version but for v15, can't seem to find it

    Thanks!
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @GabrielVE

    You will have to set a destination for after hours in the trunk and point that destination to an after hours IVR where it will play the after hours message.
     
  3. GabrielVE

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    Thank you!
     
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