Incoming calls, after hours, goto an IVR. 1) Emergency Tech 2) Dial by Name 3) General Mailbox Caller selects 2. They find their name they are calling and it calls user. User is setup on No-Answer to goto Receptionist. Receptionist is forwarded to IVR after hours. So, caller is back in IVR. Is there a way to overcome this? We can not set everyone to General Office Hours - because many people work late or on the weekend. They could set their own hours - but they are not set in stone. They change. Really - they need to rememebr to set their DND so it goes to Voicemail - but I know not everyone will do this. So the caller right now - just gets returned to the IVR and in frustration hangs up. Any ideas?