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After update to 15.5 outbound calls rejected after 60 seconds

Discussion in '3CX Phone System - General' started by nistorpop, Jun 20, 2017.

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  1. nistorpop

    Jun 20, 2017
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    Hello everyone,
    I am newbie in voip and I don't know how to handle this situation.

    After updating to version 15.5 all outbound calls are rejected after 1 minute.
    I checked with voip provider and they said is a problem with an update request not allowed by provider's policy.

    Bellow is the error:

    5.314396 -> SIP 1113 Request: UPDATE sip:+40722277020@;transport=udp |
    5.314647 -> SIP 402 Status: 403 Method not allowed |
    5.444355 -> SIP 919 Request: BYE sip:+40722277020@;transport=udp |
    5.467951 -> SIP 533 Status: 200 OK |

    My question is how to disable UPDATE request in version 15.5

    Thank you all
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