- Joined
- Aug 17, 2010
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- 38
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Hi,
it is possible to have staff alerted that there are other customers in the queue trying to get through?
Also is it possible to show what numbers customers are calling on. For example any customers dialling our 0800 numbers would would like to know if they are waiting in the queue as they are a priority....
it is possible to have staff alerted that there are other customers in the queue trying to get through?
Also is it possible to show what numbers customers are calling on. For example any customers dialling our 0800 numbers would would like to know if they are waiting in the queue as they are a priority....