All voicemails changed to default after ver 12 upgrade

Discussion in '3CX Phone System - General' started by rmayer, Jun 12, 2014.

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  1. rmayer

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    I recently did an upgrade from version 11 to 12 and now everyone's voicemail has changed to the system default prompt. Is there a way to change all extensions back to their recorded prompt? We have about 150 extensions, so going one by one would be tedious.
     
  2. craigreilly

    craigreilly Well-Known Member

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    Each person can set to the saved greeting using 3cx phone for windows.
    Or you could find a way to script it. I think an XML file is created in the individual's directory. Set 1 and Copy it to each extension that has a previous greeting.

    (I am not in front of a system at the moment to tell you the voicemail path)

    It would have been nice if 3cx automatically set them as default when importing a v11 backup
     
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