Allow Break Through of DND for chef/secretary

Discussion in 'Ideas' started by cubewerk, Oct 18, 2017.

Allow Break Through of DND for chef/secretary 5 5 9votes
5/5, 9 votes

  1. cubewerk

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    Boss extensions want to use DND and forward all calls to secretary. However secretary should be able to call boss in urgent cases.

    Please extend DND option with whitelists.

    Having a second extension configured on phone is not supported and can not be auto provisioned.

    Dealing with queues is also no option for incoming calls because if $BOSS is not in queue, he gets no calls but is also not reachable anymore for $secretary.
     
    Bastian Gerweck likes this.
  2. studcom

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    That would be great! Many customers are requesting that.

    Vote +1
     
  3. bbaker73

    bbaker73 New Member

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  4. Silly English Kniggit

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    We have a similar requirement for a number of educational establishments. Reception (and a few other extns) should be able to see teacher is on DND (teaching) but be able to call them anyway in case of emergency.
     
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    Bastian Gerweck and bbaker73 like this.
  5. Bastian Gerweck

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    We have the same requesting's from client's.
    Vote +1