"Allow IVR control" on Extension Rights

Discussion in '3CX Phone System - General' started by yapi, Apr 30, 2014.

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  1. yapi

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    What does the "Allow IVR control" setting effects if enabled on the Extension Rights tab. The only explanation I can find is that allows IVR control, but which IVR and what kind of control?

    Thanks in advance,
    Yannis
     
  2. AndreasP_3CX

    AndreasP_3CX New Member
    3CX Support

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    "Allow IVR control" feature allows this particular extension to control the IVR calls. It means that this user (extension) can Pick Up, Divert and Park the IVR calls from 3CX Phone for Windows (Presence large screen).
     
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