Allow listen, whisper and join conversation on IP Phones

Discussion in 'Ideas' started by danilobrambilla, Jul 27, 2017.

Allow listen, whisper and join conversation on IP Phones 4.8 5 4votes
4.8/5, 4 votes

  1. danilobrambilla

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    I would like to use listen and whisper functions from IP Phones. As an IP phone could not display a conversation list, I imagine a new 3CX dial code like *[LISTEN-DIAL-CODE] followed by the extention I would like to listen to. Extension could be either extension number or extension name. Very same for whisper. Also I'd like to use these dial codes from custom speed dial. A third dial code would eventually allow to direct join to a conversation. More that one parties should be able to listen, whisper or join a conversation.

    Thank you
     
  2. CentrexJ

    CentrexJ Member

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    What's wrong with using 3CXPhone in CTI mode or 3CX WebClient which you pick the appropriate action and the call goes to your desk phone?
     
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  3. danilobrambilla

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    Some of our customers do not use the 3CXPhone phone, they bought expensive SIP phones and just want to use them. Some others do not have a PC at all because they do not need it, but they need to hear conversations and whispers for training purposes
     
  4. JCarnes

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    We would like to see this implemented as well (for the same reason as above).