Allow more then 1 call on single extention by ring grop in 3cx 14 sp3

Discussion in '3CX Phone System - General' started by vijayayar, May 23, 2017.

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  1. vijayayar

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    Hello,

    When we received called on Ext: 5001 from ring group. after then i will keep on hold the same call. After i want to revived other call from ring group on same Ext: 5001 which is not working. So can you please help me how to received call more then 1 call from ring group on same extension..
     
  2. leejor

    leejor Well-Known Member

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    Try...Settings/Advanced/Custom Parameters . Look for ''ALLOWUSEBUSYOPTFORGROUP" Change from 0 to 1

    I'm assuming you have a second line key to take the call, and that the extension is set to allow more than 1 call in the extension settings.
     
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