Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Allow "Operator Extension" to be Queue or Ring Group

Discussion in '3CX Phone System - General' started by Internetek, Oct 22, 2015.

Thread Status:
Not open for further replies.
  1. Internetek

    Joined:
    Oct 9, 2015
    Messages:
    7
    Likes Received:
    1
    Under Settings>General it would be nice if the "Operator Extension" could be assigned as a Call Queue or Ring Group. My reasoning for this is some companies have multiple operators and use Call Queues as their operator. So it would be nice if pressing * in VM would connect the caller to the actual operator Call Queue rather than a single extension.
     
  2. Internetek

    Joined:
    Oct 9, 2015
    Messages:
    7
    Likes Received:
    1
    Fair point.
     
Thread Status:
Not open for further replies.